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**Privacy Policy
We collect, process and use the personal data provided by you exclusively for the purpose of responding to your request/inquiry, unless - we have made explicit reference to further purposes and you have given your consent for such use - the processing is performed for a purpose that is directly connected to the original purpose for which the personal data was collected - the processing is performed due to a legal obligation or official/judicial arrangement, to justify/protect legal claims or to combat/prevent illegal activities. We will not sell or market your personal data to third parties, nor pass it on for any other reasons. However, we can pass on personal data to other SRH companies, if this is necessary to achieve the purpose for which you made the data available to us (for example to respond to requests/inquiries).
  • Our Hotel

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Inspired by traditional hotels, we have created a new, contemporary interpretation of hotel hospitality. We want to do more than meet your requirements – our mission is to surpass them day in, day out. We create a hotel experience combining innovation with tradition.

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In addition to providing excellent and modern services, we make sustainability and healthy living a high priority. This is reflected in our careful use of resources and the numerous health-focussed services and facilities on offer to our guests.


Our guests will find ample parking close to the hotel. To load and unload, you can park your car in front of the hotel for short periods. From the hotel, the parking areas for guests at the Hotel Chester and the Chester Convention Centre are clearly signposted.


  • Entrance hall (lobby)
  • Lift
  • Centrally controlled air conditioning
  • Private hotel car-park
  • Free WiFi throughout the hotel
  • Restaurant
  • Hotel bar
  • Convention Centre
  • Sauna with quiet zone
  • Gym
  • Automatic emergency wake-up call
  • Breakfast
  • Air conditioning in public areas
  • Roof terrace
  • 24h reception


  • Bathroom with shower and underfloor heating
  • Hairdryer
  • Desk
  • Cable TV with free Sky channels
  • Room safe
  • Minibar included (from Comfort Plus)
  • Coffee machine (from Comfort Plus)
  • Bathrobe
  • TV with international news channels
  • Tablet with free newspapers
  • Radio
  • TV remote control


  • Multilingual staff - 24 hours (reception)
  • Room service
  • Laundry service
  • Shoe-cleaning machine
  • Free daily papers and magazines
  • Express check-out
  • Pillow menu
  • Bicycle hire